"We searched high and low for an off-the-shelf software product we could use to bring together our manual and semi-manual business processes into a coherent system to support our business growth ambitions. In all cases, from the top level ERP systems down to more rudimentary BPM solutions we felt that we would have to alter how we did things just to fit into the models supported by their software, and we experienced strong kick-back and/or high costs on any custom development. Fortunately for us, I had engaged Jeremiah and his team on another project and saw their capability and therefore decided to build from the ground up. Tackling first the simplest automation issues, we build module by module to now having a core BPM solution in place that has transformed how we do business. It was a tough decision to make, but the risk was worth it, and as each module came online huge efficiency benefit accrued. Obviously it is still a work in progress, but we have a partner in Jeremiah and his team that facilitates us fully and provides the level of responsive development and support that we need."