"Dear Sirs, This correspondence is designed as a formal reference for WaveAccess and to communicate the level of satisfaction that my groups have experienced during their 4 year relationship with Ilya Feigin and his WaveAccess organization. During this period of time, they have relied heavily on the technical support, help-desk, software development and consulting resources at WaveAccess.During the 3 years prior to the sale of their company, they were awarded 4 Microsoft Dynamics CRM Partner of the Year awards for their CRM4Legal application. The WaveAccess team was directly involved in virtually every aspect of the development of the CRM4Legal software application, as well as the integration technologies, data migrations, conversions, implementations, and on-going support operations. I am very pleased to communicate that they would not have experienced this level of success, nor would they have been honored with these awards without the close relationship and partnership that they enjoyed with WaveAccess.Once they completed their transition obligations from the sale of Client Profiles, my management team decided to embark on a new generation of Microsoft Dynamics businesses. As they evaluated their assets and intellectual property, they counted their relationship with Microsoft and WaveAccess as two primary strengths that would help them be successful with their new ventures. They acquired c360 in December of 2011 and immediately shifted their development and support from a Bangalore based team to the Wave Access organization. C360 was able to reduce the size of the team, while increasing the level of support provided to a global client base of more than 2,200 Dynamics CRM customers. The response from their inside support team and from the client base has been outstanding. This effort has allowed c360 to accelerate product development initiatives with the WaveAccess team and they are looking forward to a long a mutually beneficial relationship between c360 and WaveAccess.”