‟As a new nurse manager who is also new to Bellevue Medical Center, a Procedural Services colleague says the environmental rounding has helped her know what to look for when a [regulatory] surveyor is visiting. I have learned the proper people to contact when I need an item addressed in my department and it has also helped me educate staff on the service request process and how to place work orders. I feel like before we were reactionary when it came to facility or service requests, especially before and after a [regulatory] survey. The list of work requests would pile up and take more time to address than if we had reported issues as we found them.”