"I have nothing but good things to say about the VyOS Support Engineers. I think Dmitriy has owned our last 2 ticket, and the rest of the Support Team have all helped out. Taras, Yuriy, Jose, (and I hope I didn’t miss anyone) are quick to contribute and answer any questions I have. I believe it was Taras that even updated the VyOS/VMware doc to clarify a few things that I needed help understanding. My boss just recently purchased a VyOS Subscription, or license, because we were experiencing a couple bizarre issues during our VyOS refresh of 30+ routers. We were struggling due to a single “show-stopper” issue, month after month, and not able to proceed with the rest of the refresh project. My boss, Daya Rajaratnam, decided we needed to get Commercial Support and open proper tickets and also to show our support of the VyOS Team."
"I reached out to the Vyos team with an issue regarding my subscription and it was promptly resolved. I have been using vyos for the past 6 maybe 7 years, came from pfsense and never looked back. The most important features for me: Ease of use I can configure everything from the command line and have made small modifications as time has gone by. I keep a script with the full command set applicable to my firewall. QoS Setting up fq-codel is extremely intuitive and works flawlessly. I never had this kind of QoS with other solutions. I do miss a web interface to display stats and such, but I can live without it for the time being."







