Frequently Asked Questions
How technical do users need to be to use the software?
There is no coding required on the Volusion platform, so you do not need to have any technical experience to build a store.
Who are your biggest competitors (3-5 companies)?
Volusion's biggest competitors are Shopify, BigCommerce, and WooCommerce.
How/why is Volusion better than those competitors (or most others in their market)? What about it is unique, stronger, easier, etc.?
Ecommerce merchants earn 2x more revenue selling on Volusion than on the leading competitor platform. Our stellar support and marketing services teams combined with our powerful built-in SEO tools make Volusion a no-brainer for many online merchants. Not only are merchants more profitable on our platform, but we are invested in their success. We do not charge any hidden fees or additional transaction fees like many of our competitors. We simply want our merchants to write their own success stories and we strive to provide all the tools they need to accomplish this.
Which popular or common software does your product integrate with?
Volusion integrates with many industry-leading apps, such as Mailchimp, Amazon, LegalZoom, LiveChat, PayPal, Zapier, Stripe, ShipStation and more.
Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc), limits, etc. If it's not simple, use broad estimates or ranges for typical setups.
We have a four-tiered pricing system depending on your business needs. All of our plans can be found at volusion.com/pricing with more detailed lists of included features. Our hosting plans start at $26 per month for our most basic plan. Our mid-level plan is $71 per month, while our most popular plan sits at $269 per month. All plans come with unlimited products, unlimited storage, 24/7 support and secure checkout features. We never charge additional transaction fees like some of our competitors.
Is there a trial or free download available?
We have a 14-day free trial! Just head on over to volusion.com/free-trial to test it out.
What kind of training/education is offered?
From a detailed Help Center to a blog and guide library, Volusion offers a variety of training and education.
Help Center: https://help.volusion.com/en/
What are the support options? List all.
Volusion provides 24/7 live chat and phone support. If a customer is also working with our Studio team, they also have email and phone support from our marketing and design specialists.