“We already had a website on Magento, and we were looking to expand into eBay. We wanted to manage this centrally from the word go. I got a personal recommendation to go with Volo. We were small, we wanted to move quickly and they came highly recommended. We didn’t look elsewhere and became customers in 2011, when we were doing about £10,000 per month. I know the name is Green spark plug, but we were green getting into multiple platforms. I threw myself into the deep end, and it is quite a comprehensive, complex system when you get started. Early on, however, one of the Volo specialists came down to help with best practice. From that investment of one hour, our business increased by 30%. We learnt how other people were operating, we learnt about just-in-time, setting up our supply chain properly and not holding too much stock. It all helped massively.”