“We’ve been sourcing, importing, creating and distributing products for over two decades, negotiating with brands for license deals as suppliers and in some cases buying the brands outright. We have the license to make and distribute some very well known brand names, and we also produce ‘own label’ homewares for the high street. “We were always business-to-business in our dealings. Then, four years ago we decided we were ready to sell to customers directly, and that meant getting into ecommerce. Our requirements were to support multichannel, multi-marketplace and all of our websites. We looked at a range of suppliers, but people in the business either knew or had used Volo, and for this sort of investment it’s a confidence thing. You’ve got your brands and your reputation riding on the decision, so we chose Volo."