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  • Reference Rating
    4.7 / 5.0
    Customer References67 total
    About

    Coconut Software makes it effortless for customers to connect with their financial institution. Our enterprise appointment scheduling and lobby management solutions are used by leading banks and credit unions across North America, including RBC Royal Bank, Arvest Bank, Vancity, and Rogue Credit Union. The result? A seamless customer experience that’s improved NPS scores, reduced wait times, and increased conversion rates for the organizations who use it. Founded in 2011, Coconut Software is headquartered in Saskatoon, SK with offices in Toronto, ON. For more information, please visit www.coconutsoftware.com

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    4.7 / 5.0
    Customer References86 total
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    Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our consumer self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners - make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver exceptional customer experiences no matter the channel — enabling faster growth with greater efficiency. For more information, visit engageware.com.

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    Customer References7 total
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    FlexBooker brings a beautifully simple approach to accepting bookings for appointments, classes, meeting rooms, and anything else time based, right from your company or organization's website. FlexBooker also gives you the benefits of advanced features like wait lists, online payments and no-show fees, daily recaps, SMS text message reminders, and in-depth metrics and customer analytics to help drive both new and repeat business.

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