ViSenze FAQs

    • Who is ViSenze best for - their role(s) within what kind of companies.

      Retailers trust ViSenze to power their product discovery to increase revenue and uplift conversions. eCommerce leaders, Product owners, Merchandisers trust ViSenze Discovery Suite to drive immediate competitive advantage, improve CTR and reduce manual efforts by visual search, product tagging, and smart recommendations

    • How does ViSenze benefit them?

      • Reaching more high-intent shoppers and seeing higher conversions
      • Sharper catalog intelligence and deeper insights.
      • Enabling more intuitive product discoverability
      • Contextual product recommendations to increase average order value

    • What makes ViSenze a leader in this space?

      Fast, Reliable & Scalable
      • Retailers can quickly integrate their complete product catalogs from multiple e-commerce, PIM, and DAM platforms with the ViSenze Discovery Suite.
      • Scalable infrastructure supporting storing and processing billions of product SKU data without sacrificing performance.
      • Search results are generated in less than 500 milliseconds. High availability and reliable service, averaging 99.96% uptime

      Easy and Flexible
      • Our AI technology draws on product meta-data to generate retailers' most accurate and helpful results. ViSenze has a 90%+ satisfaction rate for search, match, and similar results.
      • Features are easy to deploy anywhere and everywhere across the homepage, category pages, product listing, out of stock, and checkout pages.
      • Configuration rules and tracking can be implemented easily for each placement. Retailers can test different strategies and adapt to reach their desired outcomes

    • How/why is ViSenze better than those competitors (or most others in their market)? What about ViSenze is unique, stronger, easier, etc.?

      ViSenze does more than simply provide retailers with the leading product discovery platform in the industry. Our team works alongside our customers to continuously map their needs to our capabilities.

      Collaboration: From proof of concept and testing to launch and scaling, our team partners with customers every step of the way.
      Optimization: We work with customers to continuously analyze performance, recommending new ways to maximize success.
      Customization: We understand that not all retailers are the same, so we help our customers solve the problems that matter most to them.

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