Virto Commerce FAQs

    • Who is Virto Commerce best for - their role(s) within what kind of companies.

      The Virto Commerce ecommerce platform allows companies to manage their website, marketing, and sales operations online. Through integration with other business tools, the Virto platform becomes the company’s central hub of online operations that connects internal business users, partners, third-party providers, and customers. Due to its B2B-first nature and ability to solve complex business scenarios, Virto Commerce is best suited for B2B companies. With that said, the platform is highly flexible and can adapt to any other business model, be it B2C, B2B, D2C, or marketplace.

    • How does Virto Commerce benefit them?

      By employing Virto Commerce as an ecommerce solution, business leaders can implement complex business scenarios, create unique customer experiences, add new sales channels, and unlock new revenue streams.

      Technical leaders benefit from running a headless, scalable, and advanced high-load ASP.NET Core platform based on a well-structured and modular architecture that can easily integrate with the best-of-breed third-party applications and internal systems.

    • How technical do users need to be to use Virto Commerce's software?

      Business users need to have an average level of expertise in operating computer software.

    • What makes Virto Commerce a leader in this space?

      Virto Commerce is an open-source, 100% customizable, headless, and cloud-based ecommerce platform based on Microsoft technologies.

      Virto has separate, highly customizable modules that deal with every aspect of a customer’s business, such as

      - corporate account management with account granularity, access levels, and permissions;
      - catalog management with personalized catalogs and an advanced search function;
      - account-based pricing, integration, and maintenance of multiple price lists from third-party systems;
      - order management with real-time inventory and after-sales support;
      - merchandising with AI-powered personalization and recommendations;
      - promotion management with product, customer, and shopping cart promotions.

    • Who are Virto Commerce's biggest competitors (3-5 companies)?

      OroCommerce
      Spryker
      Magento Commerce
      NopCommerce

    • How/why is Virto Commerce better than those competitors (or most others in their market)? What about Virto Commerce is unique, stronger, easier, etc.?

      Virto Commerce platform has a faster time to market.
      The platform comes with all the features required for a speedy launch and instant revenue growth. Rather than building a platform from scratch, leaders benefit from customizing Virto’s modules and its unique features to accommodate the logic specific to their business.

      Virto Commerce is extremely flexible.
      Whether it’s a start-up with nascent business processes or an enterprise with established business operations, Virto Commerce allows businesses to grow both vertically and horizontally or recompose in any way that best meets its goals and objectives.

      Virto Commerce is highly extensible.
      Virto Commerce can accommodate any business model, including B2C, B2B, and D2C. With Virto, any company can connect to third-party marketplaces or build a marketplace of its own.

      Virto Commerce is built on state-of-the-art modern technologies.
      Virto Commerce platform is implemented with modern open-source technologies, such as Kubernetes, Elastic Search, .NET core, and other agile-friendly software.

      Virto Commerce provides access to an entire ecommerce ecosystem.
      With Virto Commerce, customers are getting access to a widespread partner ecosystem with hundreds of apps to complement the solution, such as advanced search, product information management systems, payment processors, shipping couriers, back-office systems, and more.

    • What kind of features can customers expect Virto Commerce to release in the near future? And longer term?

      Virto Commerce is a technologically advanced commerce platform built on a composable atomic architecture, which uses microservices and headless techniques. Our development team is constantly working to improve the platform, adding new features for the best possible user experience, advanced functionality, flexibility and scalability, and seamless integration with third-party software developed on API-based communications.
      The features up to Q4/2022 include:
      · Support of Azure Cosmos DB
      · Update to .NET 6
      · New Storefront Kit with a number of templates
      · Availability of Virto Commerce Cloud as PaaS functionality
      Visit Virto Commerce Platform roadmap page to learn more about platform improvement processes.

    • Which popular or common software does Virto Commerce integrate with?

      Due to its API-driven nature, Virto Commerce seamlessly integrates with any third-party solution.

      For example, Virto Commerce integrates with WordPress, Sitecore, Google Analytics, PayPal, Authorize.Net, UPS, FedEx, MailChimp, Oracle, Facebook, YouTube, and so on.

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Virto Commerce. If it's not simple, use broad estimates or ranges for typical setups.

      Startup plan – from $795/month
      Pro – from $2,795/month
      Enterprise – from $7,795/month
      https://virtocommerce.com/virto-commerce-cloud-pricing here you can estimate the cost for your needs.

    • Does Virto Commerce offer a trial or free download available?

      We provide all clients with a 30-day free trial of Virto Commerce platform. Throughout the free period, we offer consultations. This allows companies to evaluate our product in operation, conduct tests, collect feedback from customers, and compare Virto Commerce with other B2B ecommerce platforms customers may have tried previously.
      Please visit https://virtocommerce.com/virto-commerce-cloud to request a free demo copy.
      · We recommended having a subscription on Azure Portal. Visit https://portal.azure.com/#create/virtoway1594988738909.vc-cloud-core/preview
      · When working on installation and using Virto Commerce, you can find all the necessary information in a publicly accessible documentation portal.
      · Quick start - Virto Commerce Documentation. Do not hesitate to contact our support team at https://help.virtocommerce.com/support/home if something is unclear when using the trial version or if you need help with further use of the platform.

    • Does Virto Commerce offer any kind of training/education for their product?

      We are happy to help our customers learn about the best practices of using Virto Commerce, gain knowledge, and use the full capabilities of our platform. Virto Commerce offers instructor-led courses in customized tracks for different audiences, both technical and business:
      · Developers
      · Architects
      · Business users
      These training courses are the most effective way to start designing your complex e-commerce solution using the Virto Commerce platform. Please visit our webpage on the Virto Commerce Developer and Solution Architect training courses. We also provide customized training courses for retail and production companies -- lease contact us.

    • Describe the implementation process and timeline for Virto Commerce software.

      Our team of professionals help in the deployment of the platform and its customization for the individual customer's business processes. We also work with a pool of highly competent implementation partners to allow companies to get the most out of the Virto B2B ecommerce solution. At your request, we will provide expert assistance to guide you through all stages of the solution implementation process.

      The development sprint can be described in 5 steps:
      1. Install Virto Commerce modules and reuse as much as possible to achieve business goalsfaster.
      2. Customize the solution. Usually, you want to use logic with some exceptions. It’s not necessary to override all modules.
      3. At the next step, deploy MVP to production and collect feedback from your clients.
      4. When you have more clients, more orders, the Virto Commerce platform can be easily scaled up to support resource utilization while the development team is improving the solution.
      5. As a final step, keep the software up to date. You can look on our GitHub and find that we continuously update and release modules.
      And then you are ready for a new development sprint!

    • What are the Virto Commerce support options? List all.

      We adhere to the concept of total multi-source support that comes from our team, our community of developers, and our implementation partners. This is how we cover all areas of competencies. Not a single question to the custom engineers goes unanswered.
      The following support options are available and ready to assist you:

      1. Support Team: Virto Commerce Helpdesk
      2. Virto Commerce Community - Where professional commerce developers can collaborate
      3. Contribution https://github.com/VirtoCommerce/
      4. Expert Service + Professional Service are ready to help you -- contact us.

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