VirtlX 360° Success Management Testimonials

“Engagement excellence with the external customer is often now the most important factor that differentiates an organisation from its competitors. VirtlX gave me an invaluable insight into how our banking consultants were performing from a customer perspective allowing the bank to act decisively when a customer was not quite satisfied.”

“Using VirtlX, Gear4music was able to achieve what it set out to do – deliver a GDPR refresher eLearning course to its UK office-based staff. We had fantastic engagement from our staff with over 97% of staff completing the course and assessment. It was the behind the scenes work with VirtlX that really stood out for me. The ability to have open discussions with the VirtlX team about the platform and suggest features that would meet our specific needs was great. But it didn’t end there, one of VirtlX team’s plus points is they listen to feedback from their customers and will implement those suggestions that provide a more positive and meaningful experience for the end user. They are quick to implement changes too, this meant we were able to make use of the requested new features for our GDPR refresher eLearning course. ‍I doubt many other eLearning platform providers have this open working relationship with their customers. All you may get with other providers is an account manager to deal with your account queries."