VinSolutions’ Connect CRM is a cloud-hosted customer relationship management platform designed for the auto retail sector. It enables dealerships to efficiently nurture and process leads by combining tools, procedures, and dealership systems to offer a single view of the buyer across the dealership. VinSolutions is a brand of Cox Automotive.
Connect CRM provides your dealership complete control over how you manage your leads with customizable and flexible processes that you can change according to your needs. These customizable workflows as well as enterprise features that facilitate multi-store dashboard views, make the software suitable for dealerships of any structure or size. The application enables multi-channel, trackable communication between sales agents and buyers, with features for call tracking, texting, and email marketing available in the Connect mobile app and the program’s desktop view.
With the Connect Mobile app, your sales team can update customer contact details from their smartphone in the presence of the buyer.
Use customizable sales lead reports to make educated management decisions quickly and easily. See vital dealer metrics for your operations with custom data visualizations, and view your group-level metrics in a single report using enterprise analytics and reporting.
Implement targeted, automated marketing initiatives that provide high-value service and sales offers to your customers utilizing VinSolutions’ marketing tools such as TargetPro, TargetPro+, and Connect Campaigns.
Use Document Library to minimize security risks posed by careless handling of paperwork. The library permits you to capture images of drivers’ licenses using your phone camera and centralize these files in the buyer lead record in Connect CRM.
Record, log, and review all customer sales calls with the Call Tracking module to enhance staff accountability and boost customer satisfaction.
Leverage Data Appends to rectify inaccurate data in your database. The application automatically updates buyer lead records with the latest contact details and reconciles duplicate buyer records.
Connect CRM is OEM-certified by all leading auto manufacturers. This certification is continuously updated, so you can rest assured that your dealership is always compliant with your auto manufacturer's guidelines.
Connect CRM pricing information is not publicly available. Contact the vendor VinSolutions directly for current pricing details.
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