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ViaDialog

Read 10 ViaDialog reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch customer videos to see why companies chose ViaDialog as their Contact Center Software

ViaDialog is creating innovative solutions to manage and automate customer interactions. With a recognized expertise in omnichannel flow management and a strong competence in AI technologies for customer interactions management, our #ViaFlow and #ViaSpeech platforms are well known in the industry. Being a telco, a software house and hosting its own infra, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, ViaDialog sets Very High Availability at the heart of its strategy.

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  • 10 Testimonials View
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Customer Rating Review Score based on 828 reference ratings
4.8/5.0 (828)

10Testimonials

  • "We needed a quality voice solution quickly. We met with several service providers but ViaDialog outperformed its competitors and won us over immediately."

    Agnès Debacq Contact Center Manager

  • "Over time, we have built a relationship based on trust, which allows new services to be implemented quickly and any problems to be dealt with efficiently."

    Philippe Soleilhac Head of Contact Center Tools

  • "The solutions offered by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. In addition, our advisors gain in efficiency and comfort! The solution is perfectly …

    Dominique Chanon Sales Support Manager
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3 Case Studies

  • Partélios chooses ViaFlow to manage its customer relations within a single interface

    Meryam Tadbirt Head of Customer Relations

  • ViaFlow helps Elogie-Siemp improve the quality of its customer service

    Mathilde Brussiau Tenant Relations Department Manager

  • Sodexo - Customer Case Study

    Dominique Chanon Sales Support Manager
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Additional ViaDialog Information & Resources

Read ViaDialog Reviews, Testimonials & Customer References from 10 real ViaDialog customers.

Browse ViaDialog Case Studies, Customer Success Stories, & Customer References from 3 businesses that use ViaDialog.

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