ViaDialog

Read 10 ViaDialog reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch customer videos to see why companies chose ViaDialog as their

ViaDialog is creating innovative solutions to manage and automate customer interactions. With a recognized expertise in omnichannel flow management and a strong competence in AI technologies for customer interactions management, our #ViaFlow and #ViaSpeech platforms are well known in the industry. Being a telco, a software house and hosting its own infra, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, ViaDialog sets Very High Availability at the heart of its strategy.

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  • 10 Testimonials View
  • 3 Case Studies View
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Customer Rating Review Score based on 673 reference ratings
4.8/5.0 (673)

10Testimonials

  • "The solutions offered by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. In addition, our advisors gain in efficiency and comfort! The solution is perfectly …

    Dominique Chanon Sales Support Manager

  • "Thanks to ViaFlow, we've been able to improve agent usage and have a better off-hook rate as well as better QoS. The tool is really clear and offers a very …

    Mathilde Brussiau Tenant Relations Department Manager

  • "We needed a quality voice solution quickly. We met with several service providers but ViaDialog outperformed its competitors and won us over immediately."

    Agnès Debacq Contact Center Manager
9 more testimonials currently locked

3 Case Studies

  • Partélios chooses ViaFlow to manage its customer relations within a single interface

    Meryam Tadbirt Head of Customer Relations

  • Sodexo - Customer Case Study

    Dominique Chanon Sales Support Manager

  • ViaFlow helps Elogie-Siemp improve the quality of its customer service

    Mathilde Brussiau Tenant Relations Department Manager
2 more case studies currently locked

Additional ViaDialog Information & Resources

Read ViaDialog Reviews, Testimonials & Customer References from 10 real ViaDialog customers.

Browse ViaDialog Case Studies, Customer Success Stories, & Customer References from 3 businesses that use ViaDialog.

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