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ViaDialog

Read 10 ViaDialog reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch customer videos to see why companies chose ViaDialog as their Omnichannel Customer Engagement

ViaDialog is creating innovative solutions to manage and automate customer interactions. With a recognized expertise in omnichannel flow management and a strong competence in AI technologies for customer interactions management, our #ViaFlow and #ViaSpeech platforms are well known in the industry. Being a telco, a software house and hosting its own infra, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, ViaDialog sets Very High Availability at the heart of its strategy.

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  • 10 Testimonials View
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Customer Rating Review Score based on 812 reference ratings
4.8/5.0 (812)

10Testimonials

  • "Considering the customer relationship as a chronological flow of information is an innovative approach, and ViaFlow is an extremely readable tool! approach, and ViaFlow is an extremely readable tool!"

    Olivier Gensburger Co-Owner

  • "With several thousand calls per month, we are approaching 100% in terms of service rate, where we were previously unable to exceed 70%."

    Sébastien El-Baze Sales Administrator

  • "ViaDialog is an actor who masters its technology perfectly and can adapt to our needs without going through endless months of development."

    Didier Ferrier Founder
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3 Case Studies

  • Partélios chooses ViaFlow to manage its customer relations within a single interface

    Meryam Tadbirt Head of Customer Relations

  • ViaFlow helps Elogie-Siemp improve the quality of its customer service

    Mathilde Brussiau Tenant Relations Department Manager

  • Sodexo - Customer Case Study

    Dominique Chanon Sales Support Manager
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Additional ViaDialog Information & Resources

Read ViaDialog Reviews, Testimonials & Customer References from 10 real ViaDialog customers.

Browse ViaDialog Case Studies, Customer Success Stories, & Customer References from 3 businesses that use ViaDialog.

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