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ViaDialog

Read 10 ViaDialog reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch customer videos to see why companies chose ViaDialog as their Omnichannel Customer Engagement

ViaDialog is creating innovative solutions to manage and automate customer interactions. With a recognized expertise in omnichannel flow management and a strong competence in AI technologies for customer interactions management, our #ViaFlow and #ViaSpeech platforms are well known in the industry. Being a telco, a software house and hosting its own infra, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, ViaDialog sets Very High Availability at the heart of its strategy.

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  • 10 Testimonials View
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Customer Rating Review Score based on 767 reference ratings
4.8/5.0 (767)

10Testimonials

  • "We plan to deploy ViaFlow progressively and aim for a 30% improvement in the productivity of our contact centers."

    Yann Le Breton President

  • "Thanks to ViaFlow, we've been able to improve agent usage and have a better off-hook rate as well as better QoS. The tool is really clear and offers a very …

    Mathilde Brussiau Tenant Relations Department Manager

  • "We needed a quality voice solution quickly. We met with several service providers but ViaDialog outperformed its competitors and won us over immediately."

    Agnès Debacq Contact Center Manager
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3 Case Studies

  • Partélios chooses ViaFlow to manage its customer relations within a single interface

    Meryam Tadbirt Head of Customer Relations

  • ViaFlow helps Elogie-Siemp improve the quality of its customer service

    Mathilde Brussiau Tenant Relations Department Manager

  • Sodexo - Customer Case Study

    Dominique Chanon Sales Support Manager
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Additional ViaDialog Information & Resources

Read ViaDialog Reviews, Testimonials & Customer References from 10 real ViaDialog customers.

Browse ViaDialog Case Studies, Customer Success Stories, & Customer References from 3 businesses that use ViaDialog.

FeaturedCustomers has 1,976,067+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.