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ViaDialog

Read 10 ViaDialog reviews and testimonials from customers, explore 3 case studies and customer success stories, and watch customer videos to see why companies chose ViaDialog as their Omnichannel Customer Engagement

ViaDialog is creating innovative solutions to manage and automate customer interactions. With a recognized expertise in omnichannel flow management and a strong competence in AI technologies for customer interactions management, our #ViaFlow and #ViaSpeech platforms are well known in the industry. Being a telco, a software house and hosting its own infra, ViaDialog offers a true one-stop shop to its customers. Certified ISO 22301 by AFNOR since 2018, ViaDialog sets Very High Availability at the heart of its strategy.

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  • 10 Testimonials View
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Customer Rating Review Score based on 703 reference ratings
4.8/5.0 (703)

10Testimonials

  • "Over time, we have built a relationship based on trust, which allows new services to be implemented quickly and any problems to be dealt with efficiently."

    Philippe Soleilhac Head of Contact Center Tools

  • "Thanks to ViaFlow, we've been able to improve agent usage and have a better off-hook rate as well as better QoS. The tool is really clear and offers a very …

    Mathilde Brussiau Tenant Relations Department Manager

  • "ViaDialog's tools have allowed us to improve our productivity by more than 30%. ViaDialog was able to demonstrate real flexibility in relation to our business need to integrate with our …

    Sagaf Abderemane Director of Information Systems
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3 Case Studies

  • Partélios chooses ViaFlow to manage its customer relations within a single interface

    Meryam Tadbirt Head of Customer Relations

  • Sodexo - Customer Case Study

    Dominique Chanon Sales Support Manager

  • ViaFlow helps Elogie-Siemp improve the quality of its customer service

    Mathilde Brussiau Tenant Relations Department Manager
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Additional ViaDialog Information & Resources

Read ViaDialog Reviews, Testimonials & Customer References from 10 real ViaDialog customers.

Browse ViaDialog Case Studies, Customer Success Stories, & Customer References from 3 businesses that use ViaDialog.

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