"The project and the insights have awoken many ideas within the management group. We would like to be user driven, and this project made it clear how we should interact with our customers and what they expect from us. Nowadays, everything needs to be easy; it’s a lot about communication …

"The methodology that we used together with Veryday was interesting as we identified the underlying needs of the patients, users and operations before moving into solutions. In many ways this exemplifies how we within the Innovation Project would like MSF to work more, at least with challenges that require this …