"We are an all female obstetrics, gynecology & infertility medical group in Central Florida. For our busy practice the Shore Tel system has proven to be phenomenal. It is easy to use and has many functions that are not offered by most of the competition we have seen for the price. One of the features we love is the call handling mode. This allowed us to eliminate an the use of answering service, which in turn saves us a huge amount of money monthly. The physician on call can hear the actual patient's message, as well as a verbal caller ID with phone number and time of call. We can customize the amount of time between calls to the doctor and the frequency. It allows us to have alternate numbers for the system to contact the doctor. I can't say enough good things about our Shore Tel phone system. The are so many other valuable features that assists us daily. It would take quite a bit of time to expand on them. I really appreciate the fact that I can access the system when I am out of the office and make changes. We bought our Shore Tel system from Verteks Consulting and they have proved to be fantastic with their customer service, even though their location is about an hour away. I hightly recommend them."