Virtual Benefits Administrator (VBA) is a pro-active, leading edge software design company providing custom solutions to the insurance industry for nearly 20 years. Uniquely delivered on a secure, cloud-based architecture, VBA provides one common architecture for all Employee Benefit Administration. Their software development process focuses on continuous improvement to address the requirements in the ever changing healthcare industry. Their mission of providing Flexibility, Functionality, and Technology for their clients’ business solutions ensures they will optimize their daily business processes and deliver the highest level of customer satisfaction.
“We chose VBAVoice because we wanted to align our IVR solution with the VBA claims platform that we already had in place. Switching to VBAVoice also provided a cost savings from our previous IVR system.”
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