“We have been using Valdata for over a year now on our Fragrance compounding shop floor. We have 10 compounders making an average 23 batches per day with an average 35 ingredients per batch. We have over 1000 raw materials in our inventory. Prior to Valdata, we issued paper batch sheets which the compounders worked off of. This required them going to a terminal to look up where each ingredient was physically located. This used about 1 hour per day per man. Often, the material could not be found where the computer said it was because our process was not ‘real time’ (materials were deducted from inventory about 24 hours after the batch was completed). Also, because we relied on compounders to write down lot numbers used, there was a reasonable percentage of errors resulting in inventory discrepancy. Today, the raw materials are identified by reading a bar code, lots are verified the same way, precise amounts dispensed are recorded through the PC link to the scale and it is all ‘real time’. In the year prior to using Valdata, we had 5 mis-compounds due to operator error, in the last year we had two and one was an over dispense which was easily recovered by the rescale feature in Valdata (the other batch, the operator scanned the right bar code but then proceeded to pour an incorrect material anyway). While we are slowly continuing to see increases in productivity, the improvement in product and data quality has been clear for some time now. During start-up, we found Valdata (particularly Tom and Allen) to be totally supportive of our needs. They developed a very good relationship with our operators and made many minor enhancements (often on the fly) as the needs arose.” We have been quite satisfied with the Valdata product, functionality and support. If we had to make the decision again, we’d proceed the same way.”