“We used a system that was not a full EHR, so we basically put all of our paper records on an electronic filing system. Our clinicians just continued to use the same paper record and we’d scan them in. It removed the stacks of paper in the office, but the …

“Prior to having Valant, everything was paper so I was going through people’s laptops, going through records, papers that hadn’t been filed, things were misfiled, trying to put everything together. With Valant, three days before the audit she gave me the list of names. I went right into Valant, I …