“I would say that Maria was very clear about Valant’s typical implementation procedure, so she was really cool about saying that this is how we typically do it and very open that it was not going to be easy. So the expectations were very clearly established in that first call, …

“I’m not panicked about those things because my EHR panics [for me]. Valant takes care of it for me so I don’t have to worry about it. As my company has grown, Valant has been there to assist me along the way. It wasn’t difficult to add new therapists or …