"Chris and his team at UX connections were contracted to improve the customer journey for Ladbrokes Sportsbook customers. Myself and Hayley worked on the Virtual Sports project and throughout Hayley conducted herself very professionally and delivered the whole of the project within days! As always there were last minute changes which Hayley incorporated into her wireframes in no time at all! What I appreciated most about working with UX connections was their ability to cut through the predictable politics of a project, keep everyone happy, and deliver the expected results on time."