Userfeel Review

Overview

Userfeel is a usability testing application that provides you videos of actual users giving their opinions as they utilize your app or website. The vendor’s team comprises UX researchers and UI designers and developers who can assist with any UX/UI work. Their services include the entire array of the demands of the field:

Building usability testing plans, producing and managing usability tests

UX strategy: research road-mapping for the long term

Arranging and performing moderated usability tests

Analyzing and annotating user session videos to pinpoint important findings and provide actionable insights

Arranging, performing, and assessing comparative usability tests

Producing presentations to enable you to communicate your research

Training on crucial UX subjects including usability metrics, principles, and testing

Conducting reviews and audits

Benefits

Designed by UX Researchers

Userfeel was built by usability researchers for usability researchers and also for newbies to UX research and any user who wishes to optimize their app or website.

Multilingual User Testing Program

You can test any website in any language. Userfeel’s panel comprises over 50,000 testers speaking about 40 languages. You can even get testers to offer feedback in your language while testing a site that is in an unknown language for you.

User Testing on Any Device

Test on tablet, mobile, or desktop. Testing with both an external camera and Userfeel’s app enables them to test apps or sites on iPad, iPhone, or Android.

Fast Results

Userfeel delivers your results in less than a day. You can use their wide network of testers across the world. View how actual users engage with your app or website early in your design or decision-making procedure and anytime you want to get the user’s viewpoint.

Effortless Reporting

Userfeel makes it simple to export results, generate reports, and share them with team members. The system automatically calculates metrics such as SUS (System Usability Scale), ratings, time on task, and their averages. You can export all the information and produce reports easily and swiftly, so you get more time to produce insights and offer solutions.

Teamwork

Further, you can easily organize your projects and add the required number of team members to every project. Each member can insert annotations into videos and classify issues based on their type (bug, usability problems, user comment, or general observation).

Product Features

Pricing

Price per User Session

• $59 or 1 credit
• Desktop, mobile, tablet

If you prepay for 50 or more credits, you get discounts based on the below table:

Credits   Discount

50               5%

100            10%

200            15%

500            20%

1000          25%

2000          30%