UseResponse built a platform to help companies to better understand the needs of their customers. It integrates a feedback system, helpdesk, live chat and knowledgebase tools to make listening to the customer voice actionable, manageable and productive. World-known companies such as Deutsche Bahn, Cpanel, Yellowfin, Cisco, HH.ru effortlessly collect feedback from thousands of their customers and improve customer experience providing omnichannel customer support. UseResponse is dedicated to make customer feedback more meaningful and enable businesses to make data-driven product development decisions.
“UseResponse has been the selected product for our self service support. They have delivered with great quality and with agility. Their price is very competitive compared to other knowledge management software vendors, especially when it comes to self hosted php solutions.”
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