UseResponse built a platform to help companies to better understand the needs of their customers. It integrates a feedback system, helpdesk, live chat and knowledgebase tools to make listening to the customer voice actionable, manageable and productive. World-known companies such as Deutsche Bahn, Cpanel, Yellowfin, Cisco, HH.ru effortlessly collect feedback from thousands of their customers and improve customer experience providing omnichannel customer support. UseResponse is dedicated to make customer feedback more meaningful and enable businesses to make data-driven product development decisions.
“UseResponse serves as our primary online customer support hub. It allows us to collect feedback data from our customers, which helps us to understand the quality of our service and to discuss making improvements accordingly. The reports and data compilation features let us put together information quickly so we can respond to issues as soon as possible and provide a better experience for our customers."
Read UseResponse Reviews, Testimonials & Customer References from 5 real UseResponse customers.