UserEcho provides customer engagement solutions, which help you to communicate effectively and resolve needs of any business. They work with multiple industries all around North America, Europe and Asia. Do you need targeted feedback? Use their Ideas Forum option. Knowledge Base is your treasury box. Save here your best practices and use them for repetitive issues. Help your support team to be quicker and more effective. Helpdesk allows you to work on tickets in private mode sharing information only within your company. Every customer deserves your attention. Live Chat helps you to be in the right place at the right time.