“I was very impressed by the responsiveness, expertise and pragmatic approach of URM. There were a number of specific challenges attached to the project, most notably the tight deadlines and the involvement of third parties operating across a number of countries and with different languages and cultures. URM was able, however, through its consistent project management, combined with strong technical documentation and clear communication, to keep all parties fully aware and informed of exactly what actions were required to achieve compliance. URM’s advice around de-scoping elements of the cardholder data environment and the adoption of isolated, virtual terminals was invaluable.”