“We started the evaluation process early, to allow enough time to make the right decision, and get a solution that was appropriate for our business. We had to find a system that would efficiently manage our enforcement needs including both wheelclamping and end-to-end PCN processing and help administer a wide range of Parking Permits. We undertook a rigorous review that involved all our stakeholders including on-street enforcement officers, back office staff and management. After careful consideration, the consensus was to award the contract to Zatpark as the system was easy to use and highly configurable with efficient automated processes. It also provided improved connectivity with our on-street enforcement officers. The system provided significant cost savings and greater reliability, and consequently, we brought it on board several months before the old contract expired.”