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Core has been delivering technology consultancy to a range of industries. They are a Microsoft Gold Partner offering services around the entire Cloud platform. They work with their clients to solve business problems, reduce costs, increase efficiency, and achieve their organisation's objectives. They provide solutions and services including secure working on the move, optimising data and information, and providing infrastructure and software on a subscription and project basis.
Nettology’s mission is to bring enterprise level technologies and world-class customer support to small- and mid-size businesses at an affordable monthly cost. One of area’s first Managed Service Providers, Nettology specializes in IT Network Solutions for businesses in the greater Philadelphia area. They will proactively monitor your network.
Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%
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