"I would like to take this opportunity to thank you and your staff for their hard work in the Luton branch. As you may be aware, we introduced Unique onto our panel of suppliers back in 2010 and gave them the opportunity to start supplying a couple of drivers per week. Over the years, their dedication and support to our business has been second to none and they are now sole agency for our Hemel Hempstead depot. Carolyn and Nicola have both given us an excellent service and I congratulate you on having an extremely low turn over of staff! We have never had to deal with different consultants and so have been able to build up a genuine trust in your staff and, indeed, the drivers they supply to us. I like the fact that they treat their drivers with respect, if infringements are incurred they are asked to have a one to one meeting to go through the offence in detail and also that you are one of the very few agencies who train them for CPC. I look forward to continuing this very successful partnership well into the future and thank you again for being a valued support to our Company."