Ubiquity

Read 22 Ubiquity reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Ubiquity as their

Ubiquity was founded on the belief that their clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, and business transformation.

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  • 22 Testimonials View
  • 13 Case Studies View
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Customer Rating Review Score based on 447 reference ratings
4.7/5.0 (447)

22Testimonials

  • “Despite changes to systems, processes, and personnel, the Ubiquity team has shown great resilience and has thrived amid change. We especially appreciate the ongoing insights that fuel improvements and help …

    Daniel Cronin Member Services & Experience Manager

  • "We weren’t sure what to expect from outsourcing, but ubiquity has proven to be a valuable strategic partner—helping us deliver better customer experiences across three distinct groups while also providing …

    Matt Finger Head of Customer Experience

  • “As an extension of our onshore team, Ubiquity is a valued partner we depend on as we continue to grow our business. Healthcare is a complex industry, and I appreciate …

    Jim Horton Senior Vice President of Operations
21 more testimonials currently locked

13 Case Studies

  • Call Containment Exceeds Benchmarks Quickly optimizing caller self-service in IVR turned the …

  • Teaching Students to Become Customers for Life

    Warren Taylor Executive Vice President

  • Customer-obsessed digital bank aims for zero complaints

    Warren Taylor Co-Founder and Chief Customer Officer
12 more case studies currently locked

Additional Ubiquity Information & Resources

Read Ubiquity Reviews, Testimonials & Customer References from 22 real Ubiquity customers.

Browse Ubiquity Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Ubiquity.

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