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Ubiquity

Read 22 Ubiquity reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Ubiquity as their Service Providers

Ubiquity was founded on the belief that their clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, and business transformation.

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  • 22 Testimonials View
  • 13 Case Studies View
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Customer Rating Review Score based on 561 reference ratings
4.7/5.0 (561)

22Testimonials

  • "With Ubiquity, we’re able to deliver world-class customer service to our valued customers while achieving efficiencies that allow us to focus on further growth."

    Bob Harada Vice President

  • “As a leading innovator in the financial services industry, we sought a CX and risk operations partner capable of meeting the demands of our rapid business growth. Ubiquity has delivered, …

    Madeline Eckhart Senior BPO Manager

  • “We have wildly different and diverse clients. There’s nothing standard about servicing them, yet we’ve challenged Ubiquity to help us deliver the best service we can efficiently. Ubiquity’s real-time data …

    Eric Cotton Executive Vice President & General Manager
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13 Case Studies

  • Call Containment Exceeds Benchmarks Quickly optimizing caller self-service in IVR turned the …

  • Three-Month Turnaround Meets High CX Service Level Goals

    Paul Bergmann President

  • Teaching Students to Become Customers for Life

    Warren Taylor Executive Vice President
12 more case studies currently locked

Additional Ubiquity Information & Resources

Read Ubiquity Reviews, Testimonials & Customer References from 22 real Ubiquity customers.

Browse Ubiquity Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Ubiquity.

FeaturedCustomers has 2,008,222+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.