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Ubiquity

Read 22 Ubiquity reviews and testimonials from customers, explore 13 case studies and customer success stories, and watch customer videos to see why companies chose Ubiquity as their Service Providers

Ubiquity was founded on the belief that their clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office operations, and business transformation.

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  • 22 Testimonials View
  • 13 Case Studies View
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Customer Rating Review Score based on 578 reference ratings
4.7/5.0 (578)

22Testimonials

  • "Everything we do is for our customers. Ubiquity’s expertise helped ensure that we launched with full confidence, not only in our mission-driven products and services but in the overall support …

    Hussein Ahmed Founder and Chief Executive Officer

  • “Our Ubiquity team achieved 93.1% CSAT for live chat last month, which is fantastic! As experts at running high-volume customer service teams, Ubiquity has the depth of knowledge and e-commerce …

    Adam Rudy Customer Experience Manager

  • "The team at Ubiquity has been extremely diligent in ensuring that agents are trained to work alongside AI Virtual Assistants to drive key business metrics such as increasing sales, boosting …

    Jason Shepard Director of Operations
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13 Case Studies

  • Live Chat (Done Right) Offers Path to Productivity, Customer Satisfaction

    Tim Greenstein GM of Supply Chain & Technology

  • Ubiquity helps ‘Uber’ of package delivery meet surging demand with tiered service …

    Matt Finger Head of Customer Experience

  • Call Containment Exceeds Benchmarks Quickly optimizing caller self-service in IVR turned the …

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Additional Ubiquity Information & Resources

Read Ubiquity Reviews, Testimonials & Customer References from 22 real Ubiquity customers.

Browse Ubiquity Case Studies, Customer Success Stories, & Customer References from 13 businesses that use Ubiquity.

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