Tymeshift create workforce management solutions for the modern age. Omnichannel, easy to use, deployable in under 2 minutes & made exclusively for Zendesk. In a nutshell, their software helps companies schedule, track, monitor, and find trends to help agents become more efficient and managers more engaged. If you’re interested in process improvement and never settling for “it’s always been done this way,” you’ll really enjoy working with them. Most importantly, they hire people who are respectful, unique, and humans first (employees second). If you’re looking for a work environment that supports your goals and encourages you to explore, they’d love to hear from you.
“Tymeshift helps us to maintain and strengthen our customer support agents all over the globe. It gives us the opportunity to oversee our metrics and KPIs from different locations and time zones. This also allows us to understand our agents’ behavior and address quality concerns more mindfully and effectively. I also appreciate that the team listens to my ideas for improving the product and customer experience and that they are really collaborative. Looking forward to working with these guys more in the Tymes to come.”
Read Tymeshift Reviews, Testimonials & Customer References from 4 real Tymeshift customers.