“What a god-send 5M has been! Booking is a breeze, especially with access to more accurate location data. Scheduling is so much better – no more zigzagging routes. And word has gotten out about this and we actually have had some former drivers return to us now that the routes make sense. Our productivity and on time performance have both improved. And get this: one of our long time dispatchers couldn’t get over the dispatching tools and alerts that 5M provides. He told me the 5M was reading his mind, anticipating problems, automatically providing solutions and giving more accurate ETAs. And I can also tell you that the transition to 5M was flawless in part because of the phased approach used, but in large part due to the TSS trainers, who worked tirelessly to train my staff in record time. Additional kudos to the TSS staff who tuned the scheduling algorithms and helped set up the parameters to perfection. What a difference 5M has made!”