“By increasing our hotel attachment rate we’re able to retain more of our hotel commission. This, plus other revenues we’re earning, doesn’t just cover the costs of moving to onsite agents it actually saves us over $300,000 a year.”

"With Travelport Smartpoint, we can be sure that the customer experience is consistently excellent for all our travelers. Our customers expect us to offer the best travel options, in an efficient manner. Our partnership with Travelport Smartpoint, reflects our customer-centric culture that enables our agents to focus on the needs …