Trakdesk is a company born out of necessity. They felt that the current market for customer support software had become stagnant - they were completely disillusioned with what was available. Not only was the software available sluggish and outdated, it also had very limited user features and an unfriendly UI.
"It has literally been years of searching for a friendly interfaced, easy to use, cost efficient and fully featured service desk solution. We finally bumped into trakdesk and never looked back. Moving from our old helpdesk to trakdesk was extremely easy. We had everything setup and running within 1 hour after registering. From the first day, and even during our 30 days trial period, the Trakdesk magicians have always provided us with amazing support."
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