"After trying all the major helpdesk systems on the market, we found Trakdesk to be the most complete and competitive, with all the features we needed. It has been very easy to customise and brand to our company. Having Trakdesk in place has helped us to keep track of our customers and support inquiries efficiently and in a timely matter. Support is the best we have come across and feature requests have been implemented wherever possible, which gives confidence that Trakdesk listen to customer requirement and act on them. Many thanks for transforming our support team from zero to hero!"