"To keep track of all the comments, ideas, issues and contributions related to our projects, we are rolling out Tractivity as our choice for a flexible database and stakeholder management tool. We aim to capture and work with the views and ideas of our local population as we deliver healthcare …

“When we consider our goal of enhancing the effectiveness of our external engagement, we view it as a change programme. Like any change initiative, it inherently involves intricate complexities, and it takes time. Systems, of course, play a pivotal role.”