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  • 4.8 / 5.0 (6702)
    Verified 939+ References
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Track-It!

Read 8 Track-It! reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Track-It! as their Help Desk Software

Track-It provides software for help desk and asset management. It provides a solution for help desk automation and asset management. The feature includes change management, patch management, and software license management. Clientele includes Gekkotest, Halter & Griswold, and SRS Distribution.

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  • 8 Testimonials View
  • 5 Case Studies View
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Customer Rating Review Score based on 679 reference ratings
4.8/5.0 (679)

8Testimonials

  • "Track-It! is incredibly easy and intuitive to install and configure, and it comes out of the box with all the features that most small organizations need to get going with …

    Alex Rogers President

  • “Ours is a unique model of help desk, and BMC Track-It! gives us the flexibility to create a unique desk that can best serve the needs of a campus.”

    John Jacobs Director Of User Support Services

  • "We've been using Track-It! for about 11 years and are very happy with it. Easy to use. Easy to install and upgrade. Fantastic for logging and tracking Help Desk calls. …

    Sue Zavesky User Services Manager
7 more testimonials currently locked

5 Case Studies

  • MHS needed a help desk solution that could both accommodate the IT …

    Terolyn Phinsee Project Manager

  • To support a growing campus and its myriad of technical equipment, Zane …

    John Jacobs Director Of User Support Services

  • When looking for a help desk solution with enhanced functionality and reporting …

    Joe Zazzaro Vice President Of Information Technology
4 more case studies currently locked

Additional Track-It! Information & Resources

Read Track-It! Reviews, Testimonials & Customer References from 8 real Track-It! customers.

Browse Track-It! Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Track-It!.

FeaturedCustomers has 1,910,702+ validated customer references including reviews, case studies, success stories, customer stories, testimonials and customer videos that will help you make better software purchasing decisions.