Total Lean Management Software, by definition, recognizes this fact, and addresses quality management solutions through a dual technology, upstream/downstream user landscape approach to meeting the needs of both your upstream and downstream user types. This is combined with the tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.
"When I arrived at WGH, I was facing the impossible! We were facing serious regulatory difficulties and on top of it all, an imminent inspection within 4 months by QMP-LS assessors! There was no other solution other than TLM at the time that could completely transform the laboratory into an ISO compliant operation overnight. We achieved a 92% compliance rating after the peer inspection! Thanks for the site visit consultation, the many hours of expertise you offered our lab, and a complete turn-key solution to address our regulatory compliance challenges! Pros: 1) Full QMS features 2) Each Module is integrated 3) Adaptability to suit operational needs 4) Ability to set up a full QMS program with special auditing tools meeting the 500+ ISO 15189plus standards (Ontario Laboratory Accreditation) 5) Strategic Planning, Project Planning, and Task Manager module to better map out projects and programs 6) Mass Document Loading and Release feature - this was a huge time saver (we had over 1000 documents to be controlled)."





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