Total Lean Management Software, by definition, recognizes this fact, and addresses quality management solutions through a dual technology, upstream/downstream user landscape approach to meeting the needs of both your upstream and downstream user types. This is combined with the tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.
"The benefits are immense our internal business processes have been streamlined to make lean and world class staff morale has greatly improved resulting in our customer satisfaction index rising from 65% prior to the implementation of TLM Software to almost 93%. TLM has become one of our major business partner to deliver value to all our key stakeholders. TLM Software has revolutionized the way we do our business at NicozDiamond. Our internal business processes have been transformed and now exceed world-class standards- thanks to reps whose support has been exceptionally excellent. The features of TLM Modules exceeded our expectations to the extent that our employees think that TLM can virtually resolve ALL our internal issues! The fact that you can request customizations to match your company specific requirements makes TLM Software the best in the world."
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