Total Lean Management Software, by definition, recognizes this fact, and addresses quality management solutions through a dual technology, upstream/downstream user landscape approach to meeting the needs of both your upstream and downstream user types. This is combined with the tiered approach to addressing newly discovered customer needs, making sure the software works in alignment with your business systems the day after your purchase, and for all the years ahead.
"Easy to use, rich in features, and customer support is awesome. I also love how they are so willing to work with us to make improvements as we get better at understanding what we really need the software to do for us. The web version doesn't have all the desktop features yet, but they are steadily working on it, and it allows us to get documents out to everyone without having to pay for additional licenses. Overall we highly recommend TLM. They are by far one of our most reliable vendors, and our ISO audits are a walk in the park these days."
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