TopSource Global Solutions was founded by four partners who wanted to combine their desire to build a great business with their belief that basic business services could be done better. Their business plan was simple: They focus on the ongoing repeatable processes that are essential, but non-core to their clients. Their service delivery would take place in the UK and in India. They were, in essence, a multi-national start-up. Over the years, they have grown the business without investor money. They have over 900 clients across three countries. They have 200++ dedicated, hard-working colleagues. And they have an incredible ecosystem of business relationships that help them thrive. They have bought some wonderful businesses, met great people, and built terrific products. They have made a lot of mistakes and learned a lot of lessons. And though they have evolved in ways that they could never have imagined, a few simple truths remain: