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“4com plc has been providing customers with business call reporting and recording tools for many years, however we were never able to provide a truly integrated and comprehensive suite of applications like we can now. The transition we made to the Tollring package has been outstanding, saving 50% of time …
“One of the issues we have always struggled with as a result of our very large install base is proactively ensuring all systems in the field are in good working order. Tollring’s proactive health-check service has made a huge difference to the way we support end customers, reducing support calls …
Dubber is the world's leading unified call and conversation recording platform (UCR) inside leading Service Provider networks & communications solutions globally. Provisioned with a click, UCR enables voice data to …
CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …
MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Their platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and …
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