Tollring Testimonials

“This is not just about the statistics, but by looking at each person’s behaviour, their actions, and how they conduct themselves on the telephone. This then provides our field sales team with access to true and accurate records when they visit each prospective customer.”

“The way a business communicates with customers can make or break its service levels. Call analytics goes beyond just tracking calls – it reveals hidden inefficiencies, helps optimise staffing, and ensures every enquiry gets the attention it deserves. With the right insights, businesses can eliminate bottlenecks, train staff more effectively, and improve customer satisfaction.”