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"Tollring’s solution is brilliant since it can be tuned to the traffic profiles of individual customers, and it will trigger a stop based on predefined commercial spend limits, so customers never face an overspend on their bill."
“4com plc has been providing customers with business call reporting and recording tools for many years, however we were never able to provide a truly integrated and comprehensive suite of applications like we can now. The transition we made to the Tollring package has been outstanding, saving 50% of time …
Dubber is the world's leading unified call and conversation recording platform (UCR) inside leading Service Provider networks & communications solutions globally. Provisioned with a click, UCR enables voice data to …
CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics …
MiaRec offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Their platform is designed to automate workflows, save cost, boost efficiency, enhance customer experience, grow revenue, and …
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