Toast Review

Customer Reference Rating4.8
Devices Supported
  • Windows
  • Android
  • Mac
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 164Testimonials
  • 124Case Studies
  • 36Customer Videos

Overview

Toast POS is powerful solution for all kinds of food service businesses, including full-service and quick-service restaurants, as well as bars. For restaurants that provide table service, waiters can easily take orders and process payments at the table utilizing Toast’s tablet devices. With the Quick Order functionality, they can create new orders swiftly and ensure speedy transactions. On the other hand, bars can provide drink recipes and track tabs, thereby boosting client satisfaction.

Toast POS enables your staff to get more tips as it provides customers with fair tip percentages. This can make them give tips more often and fairly to your employees. Servers can split the bill by dragging and dropping each item on the relevant check. Plus, they can transfer a check to another server if needed, and merge customers into one. Thus, by offering multiple check choices, servers can better cater to the requirements of each patron.

Benefits

Customer-facing Screens

This feature enables you to gather more info, while helping guests to complete transactions, join loyalty programs, and give feedback. Customers need not enroll in plastic card-based plans as these are included in the digital checkout tool, which increases the number of sign-ups.

Line Busting and Table Payment

This functionality empowers restaurants to serve tables more quickly, while diners can pay faster too. Thus, it benefits both quick serve and full service restaurants. You can accept orders and payments in sequence, which boosts service levels and minimizes bottlenecks. Plus, kitchens get better order lead times and visibility.

Business Visibility

Toast POS supports mobile devices which allows you to manage your business in real time. Users can access menu, labor, and sales reporting. Plus, they can get summary emails every day, which allows them to track important metrics and alerts. The platform also generates insightful reports, which helps you enhance your management and operations processes.

Online Ordering

The vendor offers online ordering facility for just $50/month, which is cheaper compared to other services that charge up to 15% of the transaction value. This feature routes client orders directly to the platform, which means data need not be reentered into the POS.

Inventory

Toast POS’ real-time inventory module helps to monitor food inventory, prices and units, and suppliers from your mobile device or computer. This capability enables you to reorder items as needed to replenish stock. Plus, you can automatically download menu, inventory, and food cost reports that you can utilize to improve your menu and make it more popular.

Loyalty and Gift Programs

Toast POS offers both physical and digital gift cards, permitting restaurants to market them in-store and online. With the loyalty program integration facility, you can link to a phone or patron’s credit card. The CRM and loyalty program gets automatic data feeds from the POS screens, which boosts the sign-up rates for the plans.

Product Features

  • API
  • Automatic notifications sent to waiters' tablets
  • Create employee permissions by role
  • Credit card payments
  • Customer data combing
  • Customizable workflows and menus
  • Discounts for items
  • Export payroll in one click
  • Integration with Peachworks, QuickBooks, etc.
  • Inventory tracking
  • Loyalty programs
  • Monitor restaurants anytime and anywhere
  • Online order entry via Toast POS
  • Restaurant reports update in real time
  • Restaurant sales report dashboard
  • Restaurant sales reports
  • Split checks
  • Track seasonal and active seasonal staff, and who clocked in

Pricing

Toast POS offers the following pricing plans:

Software - $79 terminal

  • Annual and volume discounts offered
  • Add-on features include: kiosk, inventory management, loyalty, gift card, online ordering
  • Extended functionalities available via simple integrations with 40 restaurant tools

Hardware – with 0% financing

  • Hardware pricing starts at $899, and includes one 10” terminal, magnetic card reader, and flip stand
  • 0% interest, 36-month financing available

Installation – starting at $499

  • Remote installation starting at $499
  • Onsite installation available
  • 0% interest, 36-month financing available

Processing – flat fee

  • Flat rates custom-designed for your restaurant’s needs
  • No hidden fees

Customer Support

  • Phone Support
  • Training
  • Support Tickets