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"Last year, we participated in a national program to teach English to the students in the first year. The number of students who joined the program was 80,000. Our helpdesk faced a huge number of tickets every day and students repeatedly asked questions like their timetable, teachers, classes, and teaching …
"We have users asking for support on our website and mobile app. We’d been using Drift but realized that tons of our answers were to the same few questions. We wanted to reduce our manual support load using automation and message matching and thought about building our own system, but …
Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and …
Best live chat and help desk software for customer support and online sales. LiveChat helps to build a level of trust with people browsing the website and makes them more …
Botpress is the leading open-source chatbot stack, allowing developers to build better chatbots without a team of data scientists and machine learning experts. First released in 2017, the Botpress platform …
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