“Tiledesk has been of significant benefit to our customer contact strategy – it’s provided a new touchpoint with good response rates, has been well-received by both existing customers and new prospects and freed up significant amounts of administrative time to let our Sales Team focus on generating revenue."

"We did come across many enterprise products, as well as open-source ones, but Tiledesk was something that did offer us the customization and flexibility we wanted. We wanted to create independent support channels corresponding to our modules and each support channel to be dealt with separately, some being connected to …