Read 9 The Customer Factor reviews and testimonials from customers, explore case studies and customer success stories, and watch customer videos to see why companies chose The Customer Factor as their undefined

The Customer Factor is a customer relationship management (CRM) cloud based software program that streamlines operations through the comprehensive data, scheduling, and tracking features that are available. And with the prospect and customer contact functionality such as the broadcast email feature, additional revenue streams can be created. Although they do have large companies using The Customer Factor, the main focus is in helping small to mid-sized service businesses such as window cleaners, carpet cleaners, pressure cleaners, maid services, landscapers, and other types of service businesses become more efficient and enhance their customer relationships.

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Customer Rating Review Scorebased on 462 reference ratings
4.8/5.0 (462)

9Testimonials

  • "Hi Steve! Do you know how awesome you are?! I’ve said it before and I’ll say it again: I LOVE THE CUSTOMER FACTOR! I am regularly amazed with the features you have. I don’t use everything you offer, but when I discover I am ready for the next option, you are already working on it or it’s already available to me. And I truly appreciate your quick responses and great attitude. =) Thank you so much for answering my questions. I am super excited about the fact that your programmer is working on a duration option (update: duration feature is done) in the scheduling. That will be very helpful in our transition. It’s going to save me so much time! YAY I spent just a few minutes on the daily calendar, after your suggestion, and can already see that will be the method we use for scheduling appointments. Thanks! And how awesome is the view on map option! Somehow I must have missed the fact that I could do a search for a report based on marketing method. Haha That is so simple. Can’t believe I missed that one. Is that a new feature? I hope you have a great weekend too!"

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Read The Customer Factor Reviews, Testimonials & Customer References from 9 real The Customer Factor customers.