The Customer Factor is a customer relationship management (CRM) cloud based software program that streamlines operations through the comprehensive data, scheduling, and tracking features that are available. And with the prospect and customer contact functionality such as the broadcast email feature, additional revenue streams can be created. Although they do have large companies using The Customer Factor, the main focus is in helping small to mid-sized service businesses such as window cleaners, carpet cleaners, pressure cleaners, maid services, landscapers, and other types of service businesses become more efficient and enhance their customer relationships.
"I own a house cleaning and carpet cleaning company in Spokane Washington. We have been using The Customer Factor for over a year now. I am simply amazed with how it has simplified and streamlined our business processes. What use to take hours every week is now automated, so instead of spending my time with data entry I spend my time connecting with my clients and training employees. Hands down, The Customer Factor has given me the ability to grow my business and focus on the future! The customer service provided is top class, it doesn’t get better than this! Steve has actually inspired me to have better customer service with my own clients. Thank you Steve and to the whole The Customer Factor Team. You guys are AMAZING!"


Read The Customer Factor Reviews, Testimonials & Customer References from 9 real The Customer Factor customers.