Read 11 Thankful reviews and testimonials from customers, explore 6 case studies and customer success stories, and watch customer videos to see why companies chose Thankful as their undefined

Thankful’s AI-powered agents make insanely good customer service possible for every eCommerce company. Specifically built to transform customer service, Thankful is so adept at solving problems such as returns, exchanges, order tracking, missing packages, and over 50 other actions, end-users believe they’re interacting with a human. Designed to work seamlessly with most major helpdesk and ecommerce platforms, Thankful can be integrated into the customer experience in minutes to deliver vastly improved CSAT scores and happier customers.

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  • 6Case StudiesView
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Customer Rating Review Scorebased on 991 reference ratings
4.8/5.0 (991)

11Testimonials

  • "Thankful truly has great workflows and AI. The platform's customizability allows us to give our customers more personalized responses, while accounting for ticket fluctuations each month. Their team is so willing to help out and able to implement changes quickly. Thankful feels like a partnership, which is something we don’t see very often with software vendors."

    Chelsea HongCustomer Experience
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6 Case Studies

  • Bombas - Customer Case Study

    Drew StadlerVice President of Customer Happiness
5 more case studiescurrently locked

Additional Thankful Information & Resources

Read Thankful Reviews, Testimonials & Customer References from 11 real Thankful customers.

Browse Thankful Case Studies, Customer Success Stories, & Customer References from 6 businesses that use Thankful.

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