Full Potential Solutions (FPS) is a new kind of performance-based outsourcing firm that puts culture and employees first, because they believe that happy, fulfilled teams accomplish great things. FPS develops comprehensive multichannel solutions for their partners to drive breakthrough business results. With a focus on increasing customer lifetime value and reducing acquisition costs for large brands, FPS couples the best people with their proprietary analytics and technology to implement effective strategies so their partners can reach their full potential. They develop and implement programs leveraging voice, email, and chat, coupled with direct mail and analytics to improve and optimize: sales / customer acquisition, lead generation, customer care, up-selling, retention and tech support.
Get Social YEG is here to provide you with more information, answer any questions you may have and create the best possible customer service experience they can! They help you move your business forward while saving time using online marketing. Their specialty is focusing marketing efforts and budget to meet goals using custom marketing plans. They won’t let you to waste time and money focusing on stuff that may get you “likes” but not necessarily sales.