Synoptek offers IT consulting, managed IT services, cloud services, and on-premise IT management as well as 24×7 end user support for improving business results. With over 525 employees and more than 2000 active customers in the United States and abroad, Synoptek provides comprehensive information technology management services and support.
Jira Service Desk is easy to use, simple to setup, and has everything you need for IT support and customer service. It can manage all your email and support requests in one place, and never miss a Service Level Agreement with automated alerts.
NetIQ is a global enterprise software company that meets the demands of today’s IT environments by leveraging The Power of Identity™ with a wide range of proven solutions for identity, access, security and data center management. NetIQ's portfolio includes scalable, automated solutions for Identity, Access, Governance, Security, Systems and Application, Service and Workload Management that help organizations securely deliver, measure and manage computing services across physical, virtual and cloud computing environments.