Tatvam Analytics for your Customer Feedback Management platform. The eliminate the need for your operations people to spend time manually compiling massive quantities of data for customer analysis and determination of where customers are spending their money with your competitors. Tatvam enables you to automate the aggregation of your social media mentions, online reviews, survey responses, and email support logs in a single source. Drill-down analysis of mentioning specific topics, root cause analysis, track and measure your success through graphs and visualizations, and calculate the overall customer sentiment so you can be more proactive in improving customer experience.
"Tatvam has been an incredibly useful tool for us! As a non-profit, where everyone is always busy, it's so helpful to have review data collected, analyzed, and organized for us. We especially love the daily review emails; they help us to stay on top of any feedback that requires immediate attention and to see trends in what visitors are saying."
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