Tatvam Analytics for your Customer Feedback Management platform. The eliminate the need for your operations people to spend time manually compiling massive quantities of data for customer analysis and determination of where customers are spending their money with your competitors. Tatvam enables you to automate the aggregation of your social media mentions, online reviews, survey responses, and email support logs in a single source. Drill-down analysis of mentioning specific topics, root cause analysis, track and measure your success through graphs and visualizations, and calculate the overall customer sentiment so you can be more proactive in improving customer experience.
"By using Tatvam for the launch of Maneater, we were able to confirm the issues the community team was reporting back to the team and provide the volume in which …
"We were looking for a way to incorporate the digital marketplace and the online voice of the customer into our strategic priorities, specifically around increasing customer satisfaction and non-aeronautical revenue. …
"We have been using Tatvam for over a year now and it is an excellent resource for us. Our entire organization follows the percent excellent scores weekly. We also find …
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