Tatvam Analytics for your Customer Feedback Management platform. The eliminate the need for your operations people to spend time manually compiling massive quantities of data for customer analysis and determination of where customers are spending their money with your competitors. Tatvam enables you to automate the aggregation of your social media mentions, online reviews, survey responses, and email support logs in a single source. Drill-down analysis of mentioning specific topics, root cause analysis, track and measure your success through graphs and visualizations, and calculate the overall customer sentiment so you can be more proactive in improving customer experience.
"By using Tatvam for the launch of Maneater, we were able to confirm the issues the community team was reporting back to the team and provide the volume in which they were occurring on a day to day level. We also were able to quickly show what Quality of Life improvements and content additions the players were asking for in the future with that same data confirmation. This allowed the stakeholders to feel more confident about the decisions they were making on the reports coming from the community team."







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