Tatvam Analytics for your Customer Feedback Management platform. The eliminate the need for your operations people to spend time manually compiling massive quantities of data for customer analysis and determination of where customers are spending their money with your competitors. Tatvam enables you to automate the aggregation of your social media mentions, online reviews, survey responses, and email support logs in a single source. Drill-down analysis of mentioning specific topics, root cause analysis, track and measure your success through graphs and visualizations, and calculate the overall customer sentiment so you can be more proactive in improving customer experience.
"At Herschend Family Entertainment, we have subscribed to Tatvam Analytics for several years to review and analyze guest comments for our largest property."
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