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Tattle is the only Customer Experience Improvement (CXI) platform built for hospitality that helps restaurants collect actionable feedback data by sending automatic survey emails through robust integrations with ordering or loyalty platforms that brands already use. Using existing third party tools and API integrations, they connect brands with their guests at every touch point of the customer journey. Tattle uniquely uses causation-based surveys to uncover root causes beyond traditionally ambiguous operational categories, and break down each category into actionable factors at a location level.
“With Tattle, we aren’t just getting negative, random reviews on social media any more. Now we have real customers attached to real experiences.”
“With the causation-based survey already in place during the pandemic and off-premise orders rising at a rapid pace, having Tattle data was a lifesaver.”
"Tattle is self-serving and we don’t have to wait to see the feedback come in. We are more involved and we have more control over our guest recovery efforts.”
Read Tattle Reviews, Testimonials & Customer References from 16 real Tattle customers.
Browse Tattle Case Studies, Customer Success Stories, & Customer References from 19 businesses that use Tattle.
Watch Tattle Customer Videos to learn why 3 businesses chose Tattle.
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