Talech FAQs

  • Who is Talech best for - their role(s) within what kind of companies.

    talech POS software is comprehensive a point-of-sale solution for business owners, managers and staff that does everything. From processing transactions securely and reliably to providing real-time reports and analysis and everything in-between, talech is built with small and businesses in mind with specific features designed for the retail, restaurant & bar and salons & professional service categories. It's also ideal for standalone stores or multi-location businesses making it perfect for businesses with ambitious plans for future growth.

  • How does Talech benefit them?

    talech helps you disrupt your workload and run your business better. With over 100 features for order management, table management, inventory management, appointment scheduling, staff and labor management and multiple integrations with accounting software, talech point-of-sale helps by reducing the proportion of your work day that is spent on laborious, time-consuming tasks, freeing you up to spend time on the key parts of your business that make the difference to your customers and ultimately, your bottom line. By using cloud-based technology, your data is stored securely and is accessible from anywhere.

  • How technical do users need to be to use Talech's software?

    talech POS is extremely user-friendly and does not require a deep knowledge of technology. talech is an iPad app, so if you are familiar and comfortable using smart phones, tablets or touchscreen technology, you will be comfortable with talech. A simple interface makes it easy to process transactions, manage tables, take and manage appointment bookings and so much more across virtually all aspects of your business operations.

  • What makes Talech a leader in this space?

    The volume of features that come with talech POS make it a category-leader. Whether it's for retail, restaurants & bars or salons, spas or other service businesses, talech is loaded with features that simplify operations. On top of that, talech software provides flexibility and scalability when it comes to hardware, free always-on support and ongoing improvements to accommodate the ever-changing needs of modern business.

  • Who are Talech's biggest competitors (3-5 companies)?

    Square, Toast POS, Shopkeep, Lightspeed, Upserve

  • How/why is Talech better than those competitors (or most others in their market)? What about Talech is unique, stronger, easier, etc.?

    talech has worked hard on developing an always-on support team that you can access at any time for free. There is no additional cost for contacting our team and regardless of whether your issue is based on talech's software, a partner's hardware or payment processor issues, our team will take the time to get your issue on the path towards a swift resolution. talech doesn't tie you into long-term contracts and is constantly evolving to deliver a POS solution that meets the needs of modern businesses.

  • What kind of features can customers expect Talech to release in the near future? And longer term?

    Integrations will form a key part of talech's development in both the near term and longer term. Other than that, talech will continue to develop and add features requested by our customers across the retail, restaurant and professional service verticals.

  • Which popular or common software does Talech integrate with?

    Xero, QuickBooks, Sage One, Homebase, Deputy (Europe), Fresh KDS, Restaurant 365.

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Talech. If it's not simple, use broad estimates or ranges for typical setups.

    Starter plan (best for Cafes and basic retail) - $44 per month
    1 device only, max. 5 employees, 100 products
    Standard pan (best for QSR, fast casual restaurants, medium size retail) $62 per month; $35 per month for each additional device
    Unlimited devices, unlimited employees, unlimited products
    Premium plan (best for full service restaurants, bars, multi-location businesses, salons & spas) - $89 per month; $44 per month for each additional device
    Unlimited devices, unlimited employees, unlimited products

  • Does Talech offer a trial or free download available?

    Not at present. Coming soon.

  • Does Talech offer any kind of training/education for their product?

    Extensive training provided. Archive of help articles and educational videos accessible at no extra cost.

  • Describe the implementation process and timeline for Talech software.

    In certain circumstances where a merchant has the requisite hardware and set-up, talech can be up and running within 24 to 48 hours of agreement being signed. If hardware is required, there will be a period required for (a) delivery (b) syncing of hardware, talech and payment processing (c) training. No two cases are the same, but we aim to have this completed within one to two weeks.

  • What are the Talech support options? List all.

    Email
    Phone
    Help articles on website