"Having just completed our 'Awards Winners' catalogue and before we move on to the next project, the mailers, I just wanted to drop you all a line to express our thanks and appreciation. It has been my experience that whenever a client starts working with a new creative resource, there is usually a 'honeymoon' period. Even allowing for this however, we really have been incredibly impressed by your work over the last few weeks and we are all looking forward to working with you on many projects in the future. As I mentioned to you Tony when we first confirmed your appointment, your team's design was head and shoulders above the closest competitor, not only in terms of creativity but also in terms in which it satisfied the commercial requirements of the brief. At a meeting with Caroline, Debra and others last week we all agreed that you had produced a first class job in the time available although we will want to allow you more time on the next occasion! Clearly, however, you have all been used to working under tremendous pressure as no-one seemed to be phased by any of the alterations or the time pressures on the job. The one recurring comment from everyone involved on our side was that they really enjoyed working with your team. For people like us who have to deal with deadlines everyday, it is a pleasure to work with a creative team that knows how to keep its cool. I am sure that the pervading sense of calm in the studio was to some extent induced by client presence, but it was greatly appreciated all the time! We look forward to producing many successful catalogues together over the coming months and years."