Sysomos Review

Customer Reference Rating4.7
Devices Supported
  • Windows
  • Mac
  • Web-based
Customer Types
  • < 50 Small Businesses
  • < 250 Medium Businesses
  • 250+ Large Businesses
  • 31Testimonials
  • 23Case Studies
  • 7Customer Videos

Overview

Sysomos offers a number of products that make up a complete suite of social media monitoring solutions. Sysomos MAP (Media Analysis Platform) utilizes a spam-free and customizable database to show real-time metrics on any number of social media mentions. It displays content going back to up to two years from new sources, video sharing sites, message boards, wikis, YouTube, Twitter, other social networks, and blogs.

You can use Sysomos MAP to analyze the sentiment of conversations, get detailed demographic and geographic info on fans, and pinpoint key influencers. Plus, you can perform competitive analysis to compare your brand impact, share of voice, and reach against different topics and brands. Sysomos Heartbeat offers real-time, constantly updated images of social conversations. Other products are Scout, Gaze, and Expion.

Benefits

Sysomos MAP

MAP is a social analytics and research engine with a huge search database that evaluates billions of conversations in real time across social networks. This gives you a clear picture of the conversations and people that are relevant to your brand as well as operable insights based on the data.

Heartbeat and Scout

Heartbeat enables real-time social monitoring and engagement. The tool collects all pertinent info online to help you measure and track activity around your products and brands. Another product, Scout, offers Facebook topics analysis and trends with anonymized and aggregated data. With this tool, you can discover what Facebook users interact with regarding your products, brand, and the competition.

Gaze

Gaze is an image monitoring tool that is designed for social media, reporting, campaign management, and analytics. The product finds images relevant to your brand on all social networks, and collects them in one place to help you devise effective marketing strategies.  

Expion

Expion is built for social marketing requirements and it enables marketers to learn about top-performing content, devise campaigns, engage followers, and measure organic and paid metrics to target audiences in near real time.

Product Features

  • Advanced market insight
  • Analytics
  • Competitive benchmarking
  • Influencer identification
  • Real-time monitoring
  • Single interface
  • Unlimited search with unlimited results

Pricing

Sysomos provides a separate pricing tier for each of its products, calculated according to your business needs and scale. Contact the vendor for more pricing details and get your custom quote.

Customer Support

  • Phone Support