Synergy helps large corporations and institutions earn the trust, loyalty and most of all, passion of their customers and employees. Their goal is to dramatically enhance every brand they engage by leverage the science of passion across every facet of the brand experience. They focus on three strategic activities: They inform their clients, using rigorous data and insights; they activate strategic insights in a way drives meaningful change; and finally, they inspire their client’s customers, employees and stakeholders to believe in their brand. As a result of these three activities, their clients achieve improved brand equity, productivity and profitability. That leads to long-term, and often exponential, growth.
"Synergy has designed and implemented surveys, focus groups and an ongoing secret shopper program for Life Line Screening. Each tactic provides critical insights into our customers' needs, and helps us to shape more rewarding relationships with them. Synergy practices what it preaches: the principles and discipline of Customer Experience Management. In all of our work together, they have first developed a uniquely thorough understanding of our needs and built its solutions from there. Synergy's customer-driven approach has helped us cultivate ours."




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