“SymVolli has helped us to be proactive in the delivery of our IT support services to our clients as well as being able to produce management reports whenever they are required in an instant instead of taking on average one and half hours at the end of week. A discipline has also been instilled into our operation due to the simple fact that everybody is using a standard best practice help desk process that meets our needs. The due diligence I have personally done, having run two of the largest and most successful divisions in two of the industry’s IT giants, means that risk and reputational damage are always at the forefront of any decision as to which partner to work with. In SymVolli I know that my business - and indeed my clients - can benefit from working with a company that is truly focussed on the industrialisation of Lean Process without the onerous cost and governance associated with achieving such status.”