"I have been raving to our ownership/investor partners how this was the smoothest onboarding from a vendor in quite some time. There were no issues in configuring the settings or ease of use for the product. The product is working as advertised with no "over promising and under delivering" that …

"Staffing a call center is difficult when we're growing so fast. It comes out to be around 90% of the cost." When it comes to IVR and needing to handle questions on a 1 to 1 basis, the process can lead to long wait times when a customer is expecting …