"I toured your facility last week and felt compelled to contact you and say how impressed I was. The innovation and thought that have gone into every aspect of it are breath taking. But what I have been most impressed with is the people I have worked with since contacting Switch. Every point of contact has been friendly and easy going but still fast and diligent. We are by any account a tiny customer for you, we are a bootstrapped cloud start-up that only ordered a single cabinet. But Richard still took two hours out of his day to sit down with us and really learn about our needs and give us a very in-depth tour of the facility. So much so that I was a bit embarrassed that he went to such lengths for such a small deal. Every so often I come across a company that makes me say to myself, if I wasn't doing what I am doing I would love to work for these guys. That's the highest and most sincere complement I can pay another founder."